SILVERFAST 8.8 TURN ON ISRD DRIVERS

Is it a change in a Windows 10 update that has upset file permissions etc?

I have tried installing the PS diagnostics plugin but no error information is written to the clipboard.

SILVERFAST 8.8 TURN ON ISRD DRIVERS

I have tried updating the GPU drivers and disabling GPU support in PS - it made no difference. The compatibility information on the Silverfast website indicates that Ai 8.8 should work with ALL versions of PS CC. I do not want to upgrade to Silverfast Ai 9 because I don't use my scanner that often and the upgrade is expensive, I don't want or need the other changes that were made in Ai 9. Their forum has not been updated since 2018. Silverfast support appears to be non-existent these days. I have reported the problem to Silverfast but received no response. That suggests there was a PS change in 2017 that introduced this problem. However, it does not happen if I go right back to PS versions before PS CC 2017. The problem happens in several versions of PS CC I have tried including the latest 2021 versions. I'm guessing this may be some sort of file permission or memory access problem. Once this happens, the only way to exit Photoshop is to kill the process from Task Manager.

'Could not complete your request because of a program error'. However if I quit the Silverfast application (without scanning) and then try to exit Photoshop, Photoshop reports an unhandled exception message:. If I use the PS plugin to carry out a normal scan using 'Import from Silverfast', it works fine. Since PS CC 2017 it has exhibited a problem that still exists even using the latest version of PS. It was an expensive piece of Software but it worked ok to begin with.

I have been using the Silverfast Ai 8.8 scanner plugin with Photoshop CC for some years.

Silverfast 8.8 turn on isrd